Goldfields Baptist College has a responsibility to ensure that the College environment is safe and is free from all forms of conflict harassment and discrimination. However, from time to time grievances may occur within the College community and these need to be addressed with procedural fairness and in a Christ like manner.
The Complaints procedure flow charts shows the process when students or parents have a complaint.
If you are unsure, have a look at the Frequently Asked Questions.
The Director General of the Department of Education is responsible for ensuring that the school observes the registration standards, including the standard about its complaints handling system. Any student, parent or community member is entitled to contact the Director General with concerns about how the school has dealt with a complaint. Information is available on the Department of Education website16. While the Director General may consider whether the school has breached the registration standards, she does not have power to intervene in a complaint or override the school’s decision.